Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you (the "Player", "User", "you", or "your") and bj55 (the "Platform", "Website", "Service", "we", "us", or "our"). By accessing the bj55 website at bj-55.my, creating an account, making a deposit, placing a bet, or using any service offered by bj55, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, as well as our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

If you do not agree with any part of these Terms, you must immediately cease using the bj55 platform and refrain from creating an account or placing any bets. Continued use of the Website following any changes to these Terms shall constitute your acceptance of such changes. We reserve the right to modify, amend, or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for changes. The "Last Updated" date at the top of this document indicates when the most recent revisions were made.

2. Eligibility Requirements

To use the bj55 platform and participate in any gaming or betting activities, you must meet all of the following eligibility requirements at all times during your use of the Service:

• Age Requirement: You must be at least 18 years of age or the legal age of majority in your jurisdiction of residence, whichever is greater. bj55 strictly prohibits the use of the platform by minors. We reserve the right to request identity verification documents at any time to confirm your age. Failure to provide such documents when requested may result in immediate account suspension and forfeiture of any account balance.
• Legal Capacity: You must have the legal capacity to enter into binding contracts under the laws of your jurisdiction. If you are acting on behalf of any entity or organization, you represent and warrant that you have the authority to bind that entity to these Terms.
• Jurisdictional Compliance: You represent and warrant that online gambling is legal in your jurisdiction of residence. It is your sole responsibility to ensure that your use of the bj55 platform complies with all applicable local, national, and international laws and regulations. bj55 does not provide legal advice and is not responsible for your compliance with local laws.
• Single Account Policy: You may hold only one account with bj55. Creating multiple accounts (duplicate accounts) is strictly prohibited. If we discover that you have opened or attempted to open more than one account, we reserve the right to close all such accounts immediately, void all bets placed from those accounts, and confiscate any balances and bonuses held in those accounts.
• Personal Use Only: Your bj55 account is for your personal use only. You may not allow any third party to use your account, nor may you transfer, sell, or assign your account to another person or entity. Any attempt to do so will result in immediate account termination.

3. Account Registration and Security

3.1 Registration Process

To access certain features of the bj55 platform, including making deposits and placing bets, you must first register for an account. During the registration process, you agree to provide accurate, current, and complete information, including your full legal name, date of birth, valid email address, mobile phone number, and residential address. You must update this information promptly if it changes. Providing false, inaccurate, or misleading information is a violation of these Terms and may result in account suspension or termination.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your bj55 account login credentials, including your username and password. You must not share your login credentials with any other person under any circumstances. You agree to notify bj55 immediately if you become aware of any unauthorized use of your account or any other breach of security. bj55 will not be liable for any loss or damage arising from your failure to comply with these security obligations. You are fully responsible for all activities that occur under your account, whether authorized by you or not, until you notify us of unauthorized access.

3.3 Account Verification

bj55 reserves the right to request identity verification documents from any player at any time, including but not limited to government-issued photo identification (National ID card, passport, or driver's license), proof of address (utility bill, bank statement, or rental agreement dated within the last three months), and proof of payment method ownership (bank statement showing your name and the payment method used). Failure to provide requested documents within 7 days may result in account suspension and withdrawal restrictions until verification is completed. This process is necessary to comply with anti-money laundering regulations and to protect both you and bj55 from fraud.

4. Deposits and Withdrawals

4.1 Deposits

bj55 accepts deposits via bKash, Nagad, Rocket, Upay, and major credit/debit cards (Visa, Mastercard). All deposits are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳500. There is no maximum deposit limit, but individual payment methods may impose their own transaction limits. Deposits are typically credited to your bj55 account instantly, though in some cases processing may take up to 15 minutes depending on your payment provider. bj55 does not charge any fees for deposits, but your payment provider may charge transaction fees — please check with your provider.

4.2 Withdrawals

You may request a withdrawal at any time, subject to meeting any applicable bonus wagering requirements. The minimum withdrawal amount is ৳1,000. Withdrawal requests are typically processed within 30 minutes for verified accounts during business hours (9:00 AM to 11:00 PM Bangladesh Standard Time), though processing may take up to 24 hours in some cases. First-time withdrawals or withdrawals above ৳50,000 may require additional identity verification and may take up to 72 hours to process. Withdrawals are returned to the same payment method used for deposit where possible. If your original deposit method is not available for withdrawals, we will work with you to arrange an alternative method. bj55 reserves the right to request additional documentation before processing large withdrawals to comply with anti-money laundering regulations.

4.3 Wagering Requirements

All deposits, including deposit bonuses, are subject to a minimum wagering requirement before withdrawal. Standard deposits must be wagered at least once (1x) before withdrawal. Bonus funds are subject to specific wagering requirements as outlined in the applicable promotion terms, typically ranging from 10x to 50x the bonus amount. Not all games contribute equally to wagering requirements — please consult the specific bonus terms for details. Attempting to withdraw funds without meeting applicable wagering requirements may result in forfeiture of bonus funds and any winnings derived from those funds.

5. Bonuses and Promotions

bj55 offers various bonuses and promotions to players, including welcome bonuses, deposit match bonuses, free spins, cashback offers, and loyalty rewards. All bonuses are subject to specific terms and conditions, which are provided at the time the bonus is offered and may vary between promotions. Unless otherwise stated, bonuses are subject to wagering requirements before any winnings can be withdrawn. Wagering requirements specify how many times the bonus amount (or bonus plus deposit) must be wagered before withdrawal is permitted.

Bonuses are intended for recreational players only. bj55 reserves the right to void bonuses and any winnings derived from bonuses if we determine that a player is abusing promotional offers, engaging in bonus hunting, using multiple accounts to claim the same bonus multiple times, colluding with other players, or otherwise acting in bad faith. Only one bonus per player, household, IP address, or device is permitted unless explicitly stated otherwise. Maximum bet restrictions may apply when playing with bonus funds — typically, bets exceeding ৳500 per spin or hand while bonus funds are active may result in forfeiture of the bonus and any associated winnings.

bj55 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice. We also reserve the right to exclude certain players from participating in specific promotions at our sole discretion.

6. Betting Rules and Game Play

6.1 Betting Acceptance

All bets placed on the bj55 platform are subject to acceptance by bj55. We reserve the right to refuse any bet, limit the maximum bet amount, or limit the maximum payout for any event, market, or player at any time without providing a reason. If a bet is refused, any funds wagered will be returned to your account immediately.

6.2 Sports Betting Rules

All sports bets are settled according to the official result as declared by the relevant governing body of the sport in question (e.g., ICC for international cricket matches, BPL for Bangladesh Premier League). If an event is postponed or abandoned, bets will be settled according to the specific market rules, which are available on request from customer support. In general, if an event is rescheduled and completed within 48 hours of the original start time, bets remain valid. If the event is not completed within 48 hours, most bets will be voided and stakes returned. For live (in-play) betting, we reserve the right to suspend betting at any time without notice. Bets placed after an event has concluded or after a key moment has occurred (e.g., a goal in football, a wicket in cricket) may be voided.

6.3 Casino Game Rules

All casino games on the bj55 platform are provided by licensed and certified third-party game providers. Game outcomes are determined by independently audited Random Number Generators (RNGs) that ensure fair and unbiased results. Specific rules for each game are available within the game interface. Return to Player (RTP) percentages are published for each game and represent the theoretical long-term payout percentage based on millions of game rounds. Actual short-term results may vary significantly from the published RTP. bj55 does not have the ability to influence or alter the outcome of any casino game.

6.4 Technical Issues

If a technical error occurs during game play, including but not limited to disconnection, software malfunction, or display errors, bj55 reserves the right to void all affected bets and refund stakes. If you experience a disconnection during a live casino game, the round will continue according to the standard rules of the game, and your bets will stand. You can check the outcome by reviewing your bet history once you reconnect. In the event of a server or system malfunction that results in incorrect odds being displayed or accepted, bj55 reserves the right to void all bets placed on those incorrect odds and recalculate outcomes at the correct odds.

7. Prohibited Activities

When using the bj55 platform, you agree that you will not engage in any of the following prohibited activities:

• Fraudulent Activity: Using stolen credit cards, bKash/Nagad accounts, or other payment methods that do not belong to you; providing false identity documents; creating multiple accounts to abuse bonuses or evade restrictions.
• Collusion: Colluding with other players, whether in poker games, sports betting, or any other activity, to gain an unfair advantage.
• Money Laundering: Using the bj55 platform to launder money or finance illegal activities. All unusual transaction patterns will be investigated and reported to the appropriate authorities.
• Bonus Abuse: Creating multiple accounts to claim the same bonus multiple times; using VPNs or proxy servers to circumvent geographical restrictions; engaging in bet patterns designed solely to meet wagering requirements with minimal risk (e.g., betting on all outcomes of an event).
• Use of Bots or Automation: Using any software, bot, spider, crawler, or automated system to access the platform, place bets, or manipulate games.
• Reverse Engineering: Attempting to decompile, reverse engineer, or otherwise derive the source code of the bj55 platform or any game software.
• Hacking or Exploiting Vulnerabilities: Attempting to gain unauthorized access to the platform, other user accounts, or the systems and networks connected to the bj55 platform.
• Offensive Behavior: Using abusive, offensive, or threatening language toward other players or bj55 staff; harassing other users or staff members.

If bj55 determines, in its sole discretion, that you have engaged in any prohibited activity, we reserve the right to immediately suspend or terminate your account, void all bets, confiscate your account balance, and report your activities to the appropriate law enforcement or regulatory authorities. You may also be permanently banned from creating future accounts on the bj55 platform.

8. Account Suspension and Termination

8.1 Voluntary Account Closure

You may close your bj55 account at any time by contacting customer support. Upon voluntary closure, you must withdraw all remaining funds from your account. Once an account is closed voluntarily, any active bonuses will be forfeited. If you wish to reopen a voluntarily closed account, you must contact customer support and may be subject to additional verification requirements.

8.2 Self-Exclusion

As part of our commitment to responsible gaming, bj55 offers self-exclusion tools that allow you to restrict your access to the platform for a specified period (ranging from 24 hours to permanent exclusion). During a self-exclusion period, you will not be able to log in to your account, make deposits, or place bets. Self-exclusion requests can be made by contacting customer support. Self-exclusion periods cannot be reversed or shortened once activated. For more information, please see our Responsible Gaming Policy at /responsible-gaming.

8.3 Involuntary Termination by bj55

bj55 reserves the right to suspend or terminate your account at any time, with or without cause, and with or without prior notice. Reasons for involuntary termination may include, but are not limited to: violation of these Terms; providing false or misleading information; engaging in prohibited activities; failure to provide requested verification documents; extended periods of inactivity; or if we determine that your continued use of the platform poses a risk to bj55, other users, or the integrity of our services. In the event of involuntary termination, bj55 will return any legitimate withdrawable balance in your account after deducting any amounts owed to bj55, including outstanding fees, chargebacks, or funds obtained through prohibited activities.

9. Limitation of Liability and Disclaimers

9.1 No Warranties

The bj55 platform and all services are provided on an "as is" and "as available" basis without any warranties of any kind, whether express or implied. bj55 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. We do not warrant that the platform will meet your specific requirements or that any errors will be corrected. You use the platform at your own risk.

9.2 Limitation of Liability

To the maximum extent permitted by applicable law, bj55, its directors, employees, affiliates, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or any other intangible losses, even if we have been advised of the possibility of such damages. In jurisdictions where limitation of liability for consequential or incidental damages is not permitted, our liability shall be limited to the maximum extent permitted by law.

9.3 Indemnification

You agree to indemnify, defend, and hold harmless bj55, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from: (a) your use or misuse of the platform; (b) your violation of these Terms; (c) your violation of any rights of any third party; or (d) any prohibited activity you engage in on the platform.

10. General Provisions

10.1 Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws applicable to online gaming platforms serving the Bangladesh market. Any disputes arising from or relating to these Terms or your use of the bj55 platform shall be subject to the exclusive jurisdiction of the courts competent to hear such disputes.

10.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms.

10.3 Entire Agreement

These Terms, together with our Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and bj55 concerning your use of the platform and supersede all prior agreements, understandings, or communications, whether oral or written, between you and bj55 regarding the subject matter hereof.

10.4 Assignment

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without the prior written consent of bj55. bj55 may assign its rights and obligations under these Terms at any time without your consent or prior notice.

10.5 Language

These Terms are provided in English. In the event of any conflict between the English version and any translation, the English version shall prevail.

11. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or your use of the bj55 platform, please contact our customer support team:

• Email: [email protected] (for general inquiries and account support)
• Live Chat: Available 24/7 on the bj55 website
• Operating Hours: Customer support operates 24 hours a day, 7 days a week, including Bangladesh public holidays

We strive to respond to all inquiries within 24 hours, though most queries are answered much faster. For urgent account issues, please use the live chat feature for immediate assistance.